Refund policy

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Refund Policy

Curident is a one-step oral care solution designed for individuals with sensitive oral care needs, emphasizing safety, comfort, and hygiene. 

Refund Eligibility

All sales made through the Curident website are considered final. Due to health safety concerns, we are unable to accept Curident returns. We do not offer refunds or exchanges except under the specific circumstances outlined below.

Refunds are only granted if the product is received in a damaged or defective condition.

Damaged or Defective Products

If your product arrives damaged or defective, you must notify us within 7 days of delivery. To initiate a claim, please provide:

  • Proof of purchase
  • A description of the issue
  • Clear photographic evidence of the damage or defect

Once your claim is reviewed and approved, we will issue a refund or replacement.

Contact Us

For any questions regarding this policy or to submit a claim, please contact our support team through the Curident website.

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